Nurse Care Coordinator
3 hours ago
Ennoble Care is a mobile primary care, palliative care, and hospice service provider serving patients in various states across the country.
Our clinicians visit patients in their homes, providing a continuum of care for those with chronic conditions and limited mobility.
We offer a range of programs, including remote patient monitoring, behavioral health management, and chronic care management, to ensure our patients receive the highest quality of care from a team they trust.
Job DescriptionEnnoble Care is seeking a full-time Nurse Care Coordinator (LPN) to work out of our East Point, GA office.
This role is responsible for ensuring Ennoble Care provides high-quality care services. The Nurse Care Coordinator will work with clinicians, staff, and patients to achieve healthcare goals and maintain open communication.
Responsibilities- Develop individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system.
- Frequent contact with patients to provide care coordination, support, and manage compliance with care management programs to increase positive outcomes.
- Document all client communications accurately.
- Communicate with Primary Care Clinicians or designees regarding patient emergent needs and ensure comprehensive care plans are complete and accurate.
- Keep Team Supervisors informed of all issues pertinent to the care plan process and any known or perceived issues.
- Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities.
- Become skilled at using technology, including secure email, telephone systems, electronic medical records, etc.
- Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
- Exhibit excellent customer service skills, demonstrated by positive feedback from customers and patients.
- Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.
Utilize a computer, telephone, copy machine, and other office equipment as necessary.
Qualifications- Must be a Licensed Practical Nurse (LPN).
- Must be comfortable with speaking on the phone for large amounts of the day.
- Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
- Ability to take accurate notes to document each task in a timely manner.
- Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
- Ability to thrive in a fast-paced environment.
- Must be able to work from 8:30 - 5:00pm, Monday through Friday.
- Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
- Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful.
Full-time employees qualify for the following benefits:
- Medical, Dental, Vision, and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
- Paid Time Off.
- Paid Office Holidays.
All employees qualify for these benefits:
- Paid Sick Time.
- 401(k) with up to 3% company match.
- Referral Program.
Payactiv: pay-on-demand. Cash out earned money when and where you need it.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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