Customer Service Representative
4 days ago
Americhem International, a leading distributor of janitorial and office supplies, is seeking an experienced and enthusiastic Customer Service/Sales Support Specialist to join its team.
This individual will be responsible for providing exceptional service to customers, responding to inquiries about products, orders, and services, and resolving complaints in a timely and professional manner.
Key Responsibilities- Assist customers in answering questions and providing product or order information as needed.
- Process customer orders over the phone, in person, or online.
- Coordinate with sales representatives to resolve issues and follow through with customers.
- Support the sales department by generating quotes.
- High School diploma or general education degree (GED) and one to three years related experience and/or training.
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
Americhem International offers a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance, a 401(k) benefit with company match, and other voluntary benefits.
We also provide a generous Paid Time Off program and paid holidays. Our company culture values family-oriented and FUN work environment.
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