Customer Service Server

2 weeks ago


Middletown, Pennsylvania, United States Froehlich's Full time

Froehlich's is seeking enthusiastic and customer-focused individuals to fill the role of
full-time Waiter-Waitress.

WHY WORK WITH US?

We are a well-established dining establishment that prioritizes our staff and fosters a welcoming and collaborative atmosphere.

Our servers earn a
competitive base salary of $4 per hour plus tips, with total earnings potential reaching up to $25 per hour.

Top performers in our team can earn
$400 - $600 weekly in tips.

Our employees also benefit from
excellent perks, including
complimentary fresh lunch, a 401k plan, a 20% discount on menu items, and paid time off (PTO).

We simplify the application process with our
quick mobile-friendly application. If this sounds appealing, please keep reading.

ABOUT FROEHLICH'S

Over the years, we have diversified into a bakery, full-service restaurant, bar, and retail liquor outlet.

From casual dining to catering services, we cover a wide range of needs. As a woman-owned business, we take pride in delivering a variety of services and products that consistently exceed customer expectations.

We prioritize quality in everything we offer, from our restaurant dishes to retail items, ensuring our products are sourced directly from local farms to provide the freshest options for our guests. Our commitment to exceptional food, quality products, and outstanding customer service is unwavering.

We treat our employees like family, striving to accommodate our staff's needs. As a
close-knit team, we
support one another and ensure everyone is
successful. We value integrity, transparency, inclusion, and a commitment to long-term growth.

ARE YOU A GOOD FIT?

Consider the following:
Do you possess strong customer service skills? Are you an effective communicator, both in writing and verbally? Are you a collaborative team member? Can you manage your time effectively? Do you have a friendly and approachable demeanor? If you answered yes, we encourage you to explore this Waiter-Waitress opportunity.

YOUR ROLE AS A WAITER - WAITRESS

This position requires full-time availability from
Thursday to Monday, including mandatory weekends during peak seasons.

As a Restaurant Server, you will play a crucial role in delivering exceptional customer service. You will be the point of contact for many guests, utilizing your interpersonal skills to build rapport and ensure their needs are met. When customers are ready, you will accurately take their orders and relay them to the kitchen.

As dishes are prepared, you will deliver each meal to the appropriate table and ensure that every customer has everything they need to enjoy their dining experience.

You will thrive in our fast-paced environment, efficiently addressing any issues or inquiries that may arise.
Your goal is to ensure that every customer has an outstanding experience.

WHAT WE EXPECT FROM YOU

There are
no strict requirements for this customer service/server role.

While experience is preferred, it is not mandatory.
We provide training.

If you meet these criteria and can fulfill the responsibilities of the Waiter-Waitress position as outlined, we would be delighted to welcome you to our team.

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