Retail Sales Consultant

2 weeks ago

Lincoln, Nebraska, United States Chico's Full time
Join Our Dynamic Team

At Chico's, we are committed to providing a distinctive and inspiring environment that allows women to express their unique style.

ROLE OBJECTIVE:

The Retail Sales Consultant is instrumental in assisting Management to foster a sales-driven atmosphere centered around customer satisfaction and product excellence. Our foundational values steer all store operations to guarantee an outstanding customer experience and maximize profitability.

We are enthusiastic about our mission, and alongside our teams, we create an exceptional workplace where individuals can grow, learn, and succeed.

KEY RESPONSIBILITIES:
Performance Orientation
  • Meet company sales objectives by employing effective sales strategies and sharing product insights with customers; recommending items based on their preferences.
  • Stay updated on current promotions; maintain pricing integrity and visual presentation standards.
  • Ensure excellence in product handling, display, and loss prevention, adhering to Management's guidance.
  • Contribute to visual merchandising efforts, including monthly store layouts and area upkeep.
Customer Engagement
  • Embody and promote the Most Amazing Personal Service (MAPS) principles, providing a seamless omni-channel experience.
  • Address customer concerns promptly and effectively.
  • Facilitate efficient and swift checkout processes, remaining informed about payment policies, returns, security protocols, and store operations.
  • Influence purchasing decisions at checkout, achieving targets for additional sales such as gift cards.
  • Enroll customers in loyalty initiatives.
  • Build and maintain a loyal customer base through personalized service and styling expertise.
  • Exhibit comprehensive knowledge of current product lines and styles both in-store and online.
  • Maintain consistent communication with clients using the customer book.
Operational Excellence
  • Assist in replenishment efforts to ensure a well-stocked store.
  • Support order fulfillment processes.
  • Participate in visual merchandising tasks such as floor rearrangements, window displays, and signage placement as directed.
  • Help uphold boutique cleanliness and organization.
Teamwork and Development
  • Encourage inclusive teamwork and collaborative problem-solving.
  • Pursue personal development opportunities and actively seek constructive feedback.
Additional tasks may be assigned as needed. This role may involve working across various brands, with slight variations in responsibilities.

QUALIFICATIONS:
  • High School diploma or equivalent.
  • Previous retail or sales experience is preferred.
  • Minimum age of 18.
  • Outstanding communication and customer service abilities.
  • Comfortable with learning and adapting to company-provided technology.
  • Strong organizational skills and capacity to multitask in a fast-paced environment.
  • Effective communication with customers, colleagues, and Management.
  • Regular attendance is essential to meet company goals. Flexibility to work varied hours, including evenings, weekends, and holidays, is required.
PHYSICAL REQUIREMENTS:
  • Regular walking/standing throughout the work shift.
  • Occasional lifting of up to 50 lbs. during 1-33% of the work shift.
  • Frequent climbing from 34% to 66% of the work shift.
We continuously welcome applications from talented individuals to join our store teams as we expand.

All applications are reviewed to align qualifications with our job requirements when positions become available.

While you can apply to any location or position at any time, please note that your desired position may not be currently open.

Applicants with disabilities can request accommodations during the application process by contacting the local Store Manager for assistance.
We are an equal opportunity employer at Chico's FAS, Inc.

Our recruitment practices do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth, breastfeeding, genetics, gender, sexual orientation, gender identity, veteran status, or any other category protected by law.

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