Customer Service Sales Associate

2 weeks ago


Lincoln, Nebraska, United States Progressive Retail Management Inc Full time

Progressive Retail Management Inc.

Position Title: Sales Associate

Reporting To: Store Manager & Assistant Store Manager

Compensation: Hourly wage based on experience, plus bonuses and incentives

Work Schedule: Part-Time, without benefits (up to 29 hours per week)

  • Availability for evening and weekend shifts is required

Company Mission: At Progressive Retail Management, our focus is on exceptional guest service. All employees contribute to a culture of pride, service leadership, and teamwork.

Role Overview: Sales Associates succeed by being professional, approachable, enthusiastic, and committed to fostering repeat business. Responsibilities include upholding the store's appearance to company standards and completing assigned tasks efficiently.

Qualifications:

  • Entry-level position
  • Preferred: 2 years of experience in retail customer service
  • Basic computer skills
  • Must comply with licensing requirements where applicable

Key Responsibilities:

  • Greet and acknowledge every customer sincerely
  • Proactively offer assistance to all guests
  • Organize product displays to attract customer interest
  • Ensure cleanliness and presentation throughout the store
  • Seek opportunities to upsell and suggest additional products
  • Monitor the store to deter theft and address safety concerns
  • Maintain flexibility in scheduling
  • Adhere to company policies and procedures
  • Practice safety at all times

Performance Metrics:

  • Achieve shift goals based on percentage of shifts
  • Overall lines per transaction
  • Lines per transaction (excluding services)
  • Average transaction value
  • Maintain quarterly attendance above 95%

Physical Requirements: Sales Associates must be capable of lifting and handling objects weighing 50 lbs or more safely and must be able to stand for the majority of their shift.

Supervisory Responsibilities: This role has minimal supervisory duties, primarily assisting in directing janitorial staff as needed.

Company Overview: Progressive Retail Management Inc. operates in the adult retail sector, providing a welcoming environment with knowledgeable staff dedicated to ensuring a positive experience for all customers.

Note: Applicants must be at least 18 years of age to apply for this position.

Progressive Retail Management Inc. is an equal opportunity employer.



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