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Commercial Lines Client Service Representative
2 months ago
Marshall & Sterling Inc is seeking a highly skilled Commercial Lines Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for delivering exceptional service to our clients, building strong relationships, and driving business growth.
Key Responsibilities- Client Service: Provide prompt and personalized service to clients, addressing their inquiries and needs in a timely and professional manner.
- Relationship Building: Foster strong relationships with clients, understanding their business needs and providing tailored solutions to meet their objectives.
- Business Development: Identify opportunities to upsell and cross-sell products and services to clients, driving revenue growth and increasing client satisfaction.
- Account Management: Manage client accounts, ensuring accurate and timely processing of transactions, and maintaining up-to-date records.
- Communication: Communicate effectively with clients, colleagues, and management, providing clear and concise updates on client interactions and business developments.
- Professional Development: Stay up-to-date with industry developments, best practices, and regulatory requirements, applying this knowledge to enhance client service and business growth.
- Education: High School diploma or equivalent required.
- Experience: Prior experience in client service, sales, or a related field, with a strong understanding of commercial insurance products and services.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Software: Proficiency in Microsoft Office programs, with experience in CRM software and other relevant tools.
Marshall & Sterling Inc offers a competitive salary range of $47,500 - $52,500 per year, paid on an hourly basis. We also offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.
