Healthcare Provider Account Development Manager
3 days ago
Centene Corporation is a diversified national organization dedicated to transforming the health of our communities. We strive to deliver high-quality services that meet the unique needs of each member.
Job Summary
We are seeking an experienced Healthcare Provider Account Development Manager or Medical Provider Relations and Service Specialist to join our team. As a key member of our business unit, you will be responsible for managing assigned provider accounts and ensuring a seamless experience for our members.
Key Responsibilities
- Manage and maintain strong relationships with assigned providers, driving business growth and expansion through strategic account planning and relationship development.
- Collaborate with internal teams to develop and implement comprehensive service strategies, ensuring exceptional customer satisfaction and retention.
- Provide training and support to clients on the effective use of our products and services, empowering them to maximize their benefits.
- Coordinate the design, development, and rollout of product enhancements and related projects, aligning with client needs and preferences.
- Conduct regular site visits, conference calls, and vendor delegation meetings to foster open communication and ensure timely issue resolution.
- Act as a liaison between contracts and company operating departments, addressing account-related issues and concerns in a timely and professional manner.
- Work closely with staff to resolve problems or complaints identified by accounts, ensuring swift and effective issue resolution.
- Translate client ideas and requests into actionable items, driving operational improvements and new product offerings that enhance service delivery.
- Offer strategic business insights about our products and services to management, peers, and clients, informing business decisions and growth opportunities.
- Assist leadership in monitoring and tracking legislative or regulatory changes, staying ahead of industry developments and adapting our services accordingly.
- Present information to internal and external business partners, effectively communicating our value proposition and services.
Requirements
To succeed in this role, you should possess:
- Bachelor's degree in a related field or equivalent experience.
- 3+ years of sales, provider relations, account management, client services, or contracting experience.
- Knowledge of healthcare, managed care, Medicare, Medicaid, or commercial insurance products.
Salary and Benefits
We offer a competitive salary range of $54,000.00 - $97,100.00 per year, along with a comprehensive benefits package including:
- Competitive pay
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- A flexible approach to work with remote, hybrid, field, or office work schedules
About Centene Corporation
Centene is an equal opportunity employer committed to diversity and values the unique perspectives and experiences that each individual brings. We welcome qualified applicants from diverse backgrounds and strive to create an inclusive work environment where everyone can thrive.
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