Donor Experience Officer

1 week ago


Atlanta, Georgia, United States InsideHigherEd Full time
Job Title: Donor Experience Officer

Spelman College is seeking a highly motivated and experienced Donor Experience Officer to join our team. As a key member of our Institutional Advancement department, you will be responsible for developing and implementing strategies to enhance the experience of our donors and prospects.

Key Responsibilities:
  • Collaborate with the Director of Annual Giving to develop and implement digital strategies that drive overall fundraising for the College's annual fund.
  • Manage a rolling portfolio of at least 1,000 current, lapsed, and prospective donors, refreshed quarterly.
  • Work with Alumnae Engagement, Leadership Gifts, and other departments to coordinate national outreach, special fundraising, and stewardship activities.
  • Analyze giving trends, monitor progress toward donor and dollar goals, and implement strategies to increase donor retention.
  • Provide copywriting for all communications, especially digital content, and create impactful materials to keep donors informed and engaged.
Requirements:
  • Bachelor's degree in Nonprofit Management, Communications, Marketing, or a related field.
  • Minimum of 3 years of experience in donor relations, stewardship, or a related field within a nonprofit, higher education environment, or similar setting.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Strong organizational and project management skills with attention to detail.
  • Proficiency in donor database management and Microsoft Office Suite.
Working Conditions:

This position may require occasional evening and weekend work to attend donor events. Some travel may be required to meet with donors or attend events.



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