Collections Representative

7 days ago


Birmingham AL USA, United States Randstad US Full time
About the Role

We are seeking a highly motivated and results-driven Collections Representative to join our team at Randstad US. As a Collections Representative, you will be responsible for making outbound calls to customers to collect outstanding debts and provide exceptional customer service.

Key Responsibilities
  • Make 100 business-to-consumer collections calls per day
  • Perform collections via phone and in-person
  • Outbound calls to customers
  • Email and mail communication with customers
  • Provide exceptional customer service
  • Data entry and sales support
  • Sales visits in person and via phone
  • Other administrative duties as assigned
Requirements
  • 2 years of experience in consumer collections
  • Basic computer skills and software proficiency
  • Outbound call experience
  • Ability to meet weekly metrics
What We Offer

As a Collections Representative at Randstad US, you will have the opportunity to work with a dynamic team and develop your skills in customer service and collections. We offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution.

Equal Opportunity Employer

Randstad US is an equal opportunity employer and welcomes people of all abilities. We are committed to providing a fair and inclusive hiring process and ensuring that our workplace is free from discrimination and harassment.



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