IT Support Specialist
3 days ago
**Techmate is seeking a skilled IT Support Specialist to join our team.**
Job Description:We are looking for an experienced IT professional to provide on-demand technical support to our clients in the Seattle area.
As an IT Support Specialist, you will be responsible for assisting our clients with computer-related issues, including installation and configuration of hardware and software applications, as well as security functions such as password resets.
- Installation of workstations
- End-user support for executives, office personnel, and other key business stakeholders
- Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 using tools such as Azure, SCCM, PXE boot, etc.
- Basic networking, rack/stack/patch, remote hands support, etc.
- Experience working with AD (active directory), domains, group policy, etc.
- E-mail, A/V conferencing, VoIP device replace and configuration
- Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.
**Requirements:**
- 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware
- Application support for Microsoft Office365, SharePoint Online and Exchange Online
- Working knowledge of Azure, Intune, and other cloud-based services
- Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10
- Xerox, Canon, HP printer installation, local/network configuration and print management
- Excellent verbal and written communication skills
- Ability to effectively operate independently as well as in a team environment
- Ability to lift heavy objects up to 50 lbs
**Compensation and Benefits:**
- Competitive compensation rate of $65-85 per hour
- Flexible work schedule with on-demand hours
- Job-related expense reimbursement
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