IT Support Specialist

3 days ago


Seattle, Washington, United States Techmate Full time

**Techmate is seeking a skilled IT Support Specialist to join our team.**

Job Description:

We are looking for an experienced IT professional to provide on-demand technical support to our clients in the Seattle area.

As an IT Support Specialist, you will be responsible for assisting our clients with computer-related issues, including installation and configuration of hardware and software applications, as well as security functions such as password resets.

  • Installation of workstations
  • End-user support for executives, office personnel, and other key business stakeholders
  • Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 using tools such as Azure, SCCM, PXE boot, etc.
  • Basic networking, rack/stack/patch, remote hands support, etc.
  • Experience working with AD (active directory), domains, group policy, etc.
  • E-mail, A/V conferencing, VoIP device replace and configuration
  • Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc.

**Requirements:**

  • 5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware
  • Application support for Microsoft Office365, SharePoint Online and Exchange Online
  • Working knowledge of Azure, Intune, and other cloud-based services
  • Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10
  • Xerox, Canon, HP printer installation, local/network configuration and print management
  • Excellent verbal and written communication skills
  • Ability to effectively operate independently as well as in a team environment
  • Ability to lift heavy objects up to 50 lbs

**Compensation and Benefits:**

  • Competitive compensation rate of $65-85 per hour
  • Flexible work schedule with on-demand hours
  • Job-related expense reimbursement


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