Front Desk Associate

1 week ago


Houston, Texas, United States Blink Fitness Full time

Job Overview:

Blink Fitness is seeking a highly energetic and enthusiastic individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our members, and contributing to the overall success of our club.

Responsibilities:

  • Greet every member and guest with a smile and a warm welcome
  • Tour potential members around the club, showcasing our facilities and services
  • Answer phone calls in a professional and energetic manner, providing assistance and support to our members
  • Execute all opening and closing operational procedures to ensure the club runs smoothly
  • Handle member requests and concerns with a sense of urgency and empathy
  • Actively participate in maintaining a clean and organized club environment, including frequent bending, lifting, and walking around the club
  • Sign members up for startup sessions with our Personal Trainers
  • Maintain regular and punctual attendance, ensuring that our members receive the best possible service
  • Comply with all company policies and procedures, upholding our high standards of quality and customer service

Qualifications:

  • Enthusiastic, energetic, and friendly personality
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World-class customer service skills
  • Works hard, multi-tasks, and is a problem solver
  • Passion for the Blink Fitness brand

Compensation and Benefits:

Blink Fitness offers a competitive compensation package, including a complimentary membership and benefits. We are an exciting and dynamic business, still in the start-up mode, with a passionate team and a willingness to roll up our sleeves to get the work done.

Company Overview:

Blink Fitness is a premium quality, value-based fitness brand with over 100 locations open or in development throughout New York, New Jersey, Pennsylvania, and California. We put Mood Above Muscle, celebrating the positive feeling you get from exercise, not just the physical benefits. We are a passionate team with a great entrepreneurial spirit and a willingness to innovate and grow.


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