Member Support Specialist

5 days ago


Poughkeepsie, New York, United States Sam's Club Full time
Job Description

The Member Support Specialist will play a critical role in delivering exceptional member experiences at Sam's Club. This includes maintaining a clean and organized parking lot, assisting members with purchases, and promoting company products and services. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.

Key Responsibilities
  1. Maintain a clean and organized parking lot, including sweeping and restocking carts.
  2. Assist members with their purchases, answering questions and providing product information.
  3. Provide exceptional customer service, resolving member issues and concerns in a timely and professional manner.
  4. Maintain a positive attitude, greeting and thanking members throughout their shopping experience.
  5. Work collaboratively with colleagues to achieve business goals and improve member satisfaction.
Benefits
  • A competitive hourly rate of $18.00 - $25.00, based on location and experience.
  • Performance-based incentives and bonuses.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.


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