Administrative Support Specialist
7 days ago
We are seeking a highly skilled Administrative Support Specialist to join our team at the Center for Victim Safety and Support.
About Family Services, Inc.Family Services, Inc. is a leading provider of victim services in the Hudson Valley region. Our mission is to bring people together to find the support they need, improving their lives and communities, and building a stronger, safer Hudson Valley.
We are an equal opportunity employer and strive to be a diverse workforce representative of the community we serve. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities.
Salary and BenefitsThe salary for this position is $22.53 per hour, which translates to an estimated annual salary of $46,920.00. This compensation package includes a range of benefits, including:
- Medical, dental, and vision coverage
- 403(b) retirement plan with employer match up to 5%
- Generous paid vacation, holiday, sick, and personal time package
- Access to our Compassionate Leave Program
- Group term life and long-term disability insurance
- Supplemental life insurance and accidental death and dismemberment coverage (AD&D)
- Supplemental insurance through Aflac
- Employee assistance program (EAP)
- Pet insurance
The Administrative Support Specialist will provide direct support to all staff at the Center for Victim Safety and Support. The daily work focuses on performing routine clerical and reception work, including purchasing orders and greeting clients and guests. The specialist will coordinate daily office functions, maintenance work throughout the building, and inventories, including office supplies and emergency assistance for clients.
The ideal candidate will have excellent communication and customer service skills, with the ability to relate to persons in need of assistance. They will be able to work effectively under extreme pressure and possess 'out of the box' thinking and resourcefulness. Strong computer skills, including working knowledge of email packages and MS software programs, are also required.
The successful candidate will be able to travel as needed and participate in training and meetings. They will also be responsible for maintaining an organized and clean office space and ensuring a safe and secure working environment.
Responsibilities- Answers multiple single-line telephones in a pleasant and professional manner, referring/transferring callers to appropriate staff, taking, and relaying accurate messages in a timely manner.
- Greets in-person clients and guests.
- Refers clients to appropriate staff or program.
- Orders and distributes supplies and inventory for the program.
- Daily collection and sorting of CVSS mail.
- Facilitates coordination of technology equipment to staff, as needed.
- Assists with onboarding and coordination of new staff, volunteers, and interns, in collaboration with the Coordinator of Training and Onboarding.
- Maintains an organized and clean office space and ensures a safe and secure working environment.
- Coordinates and compiles data around client surveys.
- Facilitates incoming and outgoing mail.
- Assists in fundraising, special projects, and special events, as needed.
- Associate degree in human services or related field OR 2+ years of full-time office management experience.
- Exceptional clerical, interpersonal, and organizational skills.
- Strong communication and customer service skills.
- Supervisory experience a plus.
- Victim Services experience a plus.
- Bilingual (Spanish/English) a plus.
If you are a motivated and detail-oriented individual who is passionate about providing exceptional administrative support, we encourage you to apply for this exciting opportunity.
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