Pharmacist - Patient Care Specialist

5 days ago


Greenville, Kentucky, United States Walgreens Full time

Job Summary:

Walgreens is seeking a highly skilled Pharmacist to join our team. As a Pharmacist, you will play a critical role in providing exceptional patient care and promoting health and wellness in our communities.

Key Responsibilities:

  • Provide clinical services, including immunizations, diagnostic testing, and patient outcomes services.
  • Ensure the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines and company policies.
  • Support the efficient workflow of the pharmacy and assist the pharmacy manager in identifying ways to optimize pharmacy financials and inventory management.
  • Engage patients by greeting them and offering assistance with products and services.
  • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and joyful experience.
  • Connect with patients by anticipating needs and proactively offering services.
  • Participate in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, District Manager or Pharmacy Manager.
  • Counsel patients and answer their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed.
  • Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management.
  • Ensure the pharmacy operates in accordance with regulations, company policies and standards.
  • Assist pharmacy manager with establishing procedures that promote the efficient workflow of the pharmacy.
  • Ensure the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
  • Maintain current knowledge of information technology associated with pharmacy systems.
  • Ensure the accurate processing of insurance claims to resolve patient issues and prevent payment rejections.
  • Follow-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies.
  • Perform clinical and wellness services, such as immunizations, diagnostic testing, disease state management and other healthcare services.
  • Assist and support the pharmacy manager in analyzing performance data, including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.
  • Develop and maintain good connections with local medical community, including physicians, nurses, and other healthcare providers.
  • Participate in community outreach activities to promote the pharmacy business, enhance growth opportunities, and provide more joyful lives through better health.
  • Partner with centralized support for patient registration, exception resolution, and assists with resolving patient issues.
  • Conduct virtual product review by following specific company procedures and guidelines.

Requirements:

  • BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.


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