Floor Operations Manager

2 weeks ago


Salem, Connecticut, United States Westlake Hardware, Inc. Full time
About Westlake Ace Hardware

Westlake Ace Hardware is a leading hardware retailer in the United States, with a rich history spanning over a century. Our company values are built on a foundation of Service, Passion, Respect, Integrity, Teamwork, and Excellence, which guide our actions and decisions every day.

Job Summary

The Floor Supervisor will play a critical role in managing store operations, ensuring a positive and professional work environment, and driving sales growth. This individual will be responsible for supervising staff, implementing store support center programs, and maintaining a safe and efficient work environment.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, ensuring a positive experience for all customers. This includes greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Store Operations: Supervise the general operations of the store, including opening and closing procedures, inventory management, and loss prevention. Ensure that all store areas are clean, organized, and well-maintained.
  • Inventory and Merchandising: Assist with receiving, stocking, and maintaining inventory levels. Ensure that all merchandise is properly displayed and priced.
  • Leadership: Lead by example, demonstrating our company values and core competencies. Provide guidance and support to staff members, ensuring they have the tools and resources needed to succeed.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail management experience preferred, with a focus on hardware or similar industries.
  • Skills: Excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
Compensation:

$13.00-$15.00 per hour.

Westlake Ace Hardware is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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