Food Lion Store Front End Manager

3 weeks ago


Spartanburg, South Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Retail Operations Leader to join our team at Food Lion. As a key member of our front end operations, you will be responsible for providing exceptional customer service, maintaining store standards, and driving sales growth.

About the Role

The ideal candidate will have strong communication skills, excellent problem-solving abilities, and a passion for delivering outstanding customer experiences. You will work closely with our Customer Service Manager and Assistant Customer Service Manager to ensure seamless day-to-day operations, maintain accurate records, and address customer concerns in a timely manner.

Key Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers, exceeding Food Lion's customer service standards.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining store standards, ensuring a clean and organized environment, and promoting a positive shopping experience.
  • Maintain knowledge of office procedures, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar.
  • Perform tasks as scheduled or needed, including working as a sales associate or customer lead, and report any register malfunctions or issues to management.
Requirements
  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
Benefits

As a valued member of our team, you will enjoy a competitive salary of $45,000 - $60,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.


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