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Rehabilitation Support Specialist
2 months ago
- 401(k)
- 401(k) matching
- Company parties
| Location: | Elevate Physical Therapy
| Hourly Rate: | Negotiable
| Employment Type: | Part Time
| Practice Overview: | Elevate Physical Therapy is a therapist-owned and operated outpatient orthopedic rehabilitation center. We are dedicated to delivering an exceptional customer experience, emphasizing quality care in a welcoming environment. Our mission is to provide our community with a comprehensive and reliable evidence-based approach to rehabilitation. We foster a supportive and encouraging atmosphere, treating every client as a valued member of our family. Our team consists of skilled professionals who prioritize ongoing education, advanced training, and personal development.
| Position Overview: | As a Physical Therapy Aide, you will play a crucial role in our team, engaging closely with our patients. This position is centered around building a trusting rapport with clients, ensuring they feel comfortable and supported throughout their rehabilitation journey. You will facilitate patient flow within our facility and inspire patients to achieve their rehabilitation goals. A commitment to learning is essential, as you will receive training on our procedures and gain insights into physical therapy and biomechanical principles to assist our therapists in delivering the highest quality of care.
| Key Responsibilities: |
- Report to the Physical Therapy Site Director.
- Arrive punctually and prepare for the day's activities.
- Greet patients by name upon their arrival and throughout their treatment.
- Assist therapists in preparing patients for initial therapeutic activities.
- Effectively communicate patient needs to customer service representatives, insurance specialists, or therapists as needed.
- Help patients complete insurance documentation and necessary paperwork to ensure seamless care.
- Support therapists in guiding patients through their activities according to the treatment plan.
- Provide constructive feedback to patients regarding their form and technique as directed by the therapist.
- Perform opening and closing duties of the facility, ensuring readiness for the next day.
- Participate in regular training sessions with physical therapists.
- Proficient in computer systems.
- Detail-oriented.
- Strong communication skills.
- Experience in customer service.