IT Support Specialist
1 day ago
Software Guidance & Assistance, Inc. is seeking a skilled IT Specialist to provide end-user support and IT-related project assistance.
The successful candidate will be responsible for ensuring all employees have the necessary technology infrastructure to perform their daily tasks.
This role will involve working closely with the Head of Technology Operations to support the organization's strategic initiatives.
The IT Specialist will be the primary point of contact for IT-related issues and will be responsible for resolving problems in a timely and efficient manner.
Key responsibilities include:
- Providing technical support for end-users
- Assisting with IT-related projects
- Ensuring data security and backup procedures are followed
- Performing other duties as assigned
Required skills and qualifications include:
- Bachelor's degree in Information Technology, Computer Science, or related field
- 4+ years of experience in user support, project management, system analysis, and development
- Proven experience with desktop, mobile, and network applications
- Experience with Active Directory and Azure
- Familiarity with Salesforce a plus
Software Guidance & Assistance, Inc. is a technology and resource solutions provider driven to stand out. We are a women-owned business with a mission to solve big IT problems with a more personal, boutique approach.
We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities.
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