IT Support Specialist
1 day ago
Job Title: IT Support Specialist
Job Summary:
We are seeking an IT Support Specialist to join our team at Software Guidance and Assistance, Inc. The successful candidate will be responsible for providing day-to-day technical support to our employees, ensuring that they have the necessary technology infrastructure to perform their daily tasks.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and maintain computer systems, software, and peripherals
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with the Head of Technology Operations to develop and implement technical solutions
- Ensure data security, backup, and endpoint protection
Requirements:
- Bachelor's Degree in Information Technology, Computer Science, or related field
- 3-4 years of experience in user support, project management, system analysis, and development
- Proven hands-on experience with desktop, mobile, and network applications
- Experience with Active Directory and Azure
- Familiarity with Salesforce a plus
About Us:
Software Guidance and Assistance, Inc. is a technology and resource solutions provider driven to stand out. We are a women-owned business committed to solving big IT problems with a more personal, boutique approach.
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