Patient Services Representative

1 week ago


Woburn, Massachusetts, United States BOSTON SPORTS & SHOULDER CENTER Full time
Job Details:

We are currently seeking a Patient Care Administrator I to join our team at the Boston Sports & Shoulder Center. This is a full-time position that offers a competitive salary and comprehensive benefits package. As a key member of our administrative staff, you will be responsible for ensuring that all patient paperwork is complete and accurate before they are seen by our medical professionals. This role requires strong organizational skills, attention to detail, and excellent communication abilities.

About the Role:
This position involves verifying demographic and insurance information for new and established patients, collecting co-payments, and managing self-pay client accounts. You will also be responsible for explaining financial and collection policies to new patients, summarizing essential duties and responsibilities, and maintaining accurate records. In addition, you will be the first point of contact for patients and families, providing exceptional customer service and addressing any concerns or questions they may have.

Responsibilities:
* Verify demographic and insurance information for new and established patients
* Collect co-payments and manage self-pay client accounts
* Explain financial and collection policies to new patients
* Maintain accurate records
* Provide exceptional customer service and address any concerns or questions from patients and families

Requirements:
* Associate's Degree (or other 2-year degree) required
* Excellent communication and organizational skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong attention to detail and ability to maintain accurate records

Salary Range:
$60,000 - $70,000 per year

How to Apply:
To apply for this exciting opportunity, please submit your resume and a cover letter outlining your experience and qualifications for this role.

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