Mail Order Specialty Pharmacy Customer Service Specialist

3 weeks ago


Lake Bluff, Illinois, United States RPh on the Go Full time
Job Overview

RPh on the Go is seeking a highly skilled Patient Service Representative to join our mail-order specialty pharmacy team in Illinois. This role involves front-office duties with a strong focus on client and patient communication, order management, and insurance verification.

Key Responsibilities
  • Communicate with patients to assist with prescription orders and inquiries.
  • Act as a liaison between the pharmacy, patients, and healthcare providers.
  • Accurately enter patient and prescription information into the system.
  • Verify insurance coverage and resolve related issues.
  • Manage and monitor pharmacy inventory levels.
Requirements
  • Experience: Minimum 1+ years of pharmacy experience required.
  • Skills: Excellent written and oral communication, strong time management and prioritization abilities.
  • Licensure: Active Illinois pharmacy technician license.
Work Environment

This position is a Monday to Friday, 8:30 AM - 5:30 PM opportunity at our Libertyville, IL location.

Estimated Salary Range

$45,000 - $60,000 per year, based on experience.



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