Customer Service Ambassador

4 days ago


Lake Bluff, Illinois, United States ITW Full time
Job Overview

The estimated salary for this role is $65,000 - $85,000 per year, depending on location and experience.

About the Company

Buehler, a division of Illinois Tool Works (ITW), is a leading manufacturer of scientific equipment and supplies. With over 80 years of experience, we have established sales, manufacturing, and laboratory services throughout North America, Europe, and Asia.

We pride ourselves on providing market-leading technology to support our customers in their sample preparation and material analysis applications. Our parent company, ITW, is a Fortune 200 global diversified industrial manufacturer with a focus on profitable growth and strong returns across worldwide platforms and businesses.

Job Description

The Customer Service Representative plays a critical role in providing consistent and quality experience between worldwide customers and Buehler. This position involves:

  • Providing price and availability information, as well as handling order coordination and dispute resolution for domestic and export destinations.
  • Ensuring strict adherence to policies and procedures related to export compliance rules and regulations.
  • Partnering with team members to ensure appropriate levels of approval are obtained prior to shipment of all products.

This role requires excellent communication skills, both verbal and written, and the ability to multi-task a high volume of projects at once. Proficiency in Microsoft applications, such as Word, PowerPoint, Excel, and Outlook, is also essential.

Qualifications

To be successful in this role, you will need:

  • A high school diploma or GED.
  • At least 3 years' experience in a customer service role.
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and problem-solving skills.
Benefits

We offer a competitive benefits package, including:

  • A 7.5% 401(k) match.
  • 4 weeks of paid time off.
  • 10 paid company holidays.
  • A recognition program.
  • Competitive health insurance.
About ITW

ITW is an equal opportunity employer. We value diversity and inclusion in the workplace and strive to create a culture where everyone can develop their careers and perform to their full potential. We are committed to fair treatment for employees and qualified applicants, regardless of race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status, or any other characteristic protected by applicable law.



  • Lake Bluff, Illinois, United States Tracy's Cafe Full time

    Job OverviewWe are seeking a Customer Service Ambassador to join our team at Tracy's Cafe. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.The ideal candidate will have excellent communication skills, be able to work independently with minimal supervision, and...


  • Lake Zurich, Illinois, United States Wal-Mart Stores , Inc. Full time

    As a Customer Service Ambassador at Wal-Mart Stores, Inc., you will play a vital role in delivering exceptional customer experiences. With a strong focus on providing positive interactions, you will be the first and last point of contact for many customers, making you an ambassador for our brand.What You'll DoEnsure customers have a seamless shopping...


  • Lake Bluff, Illinois, United States ITW Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will play a vital role in delivering exceptional service and support to our global customers.


  • Round Lake, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job Overview: As a Customer Service Ambassador at Walmart, you will play a vital role in creating a positive shopping experience for our customers. This includes greeting and thanking customers with a smile, answering their questions, and helping them find what they need.Salary: The estimated hourly wage range for this position is $14.00 to $26.00, with...


  • Round Lake, Illinois, United States Wingstop Full time

    Job Overview">We are seeking a skilled Customer Service Ambassador to join our team at Wingstop. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Salary Range">The estimated salary for this role is between $25,000 and $40,000 per year, depending...


  • Lake in the Hills, Illinois, United States Noodles & Company Full time

    About Us">Noodles & Company is a fast casual restaurant that offers real ingredients, saying goodbye to greasy food and hello to fresh ingredients. We are committed to creating an inclusive and diverse environment where Noodlers can bring their full self to work.">Job Description">We are seeking a customer service ambassador to join our team. As a customer...

  • Service Ambassador

    1 week ago


    Round Lake Beach, Illinois, United States T&T Entertainment RLB1 Inc Full time

    We are seeking a charismatic Service Ambassador to join our team at T&T Entertainment RLB1 Inc. As a Service Ambassador, you will be responsible for creating a welcoming and engaging experience for our guests.About the RoleThis is a full-time/part-time position that requires a strong focus on customer service and teamwork. You will work closely with...


  • Crystal Lake, Illinois, United States T-Mobile Full time

    Are you looking for a challenging and rewarding role where you can make a real difference in people's lives? Do you have a passion for technology and a desire to learn and grow? If so, consider joining our team as a Customer Experience Ambassador at T-Mobile. In this role, you will work closely with customers to understand their needs and preferences,...


  • Lake Bluff, Illinois, United States Illinois Tool Works Full time

    We are looking for a Customer Service Ambassador to join our team at Illinois Tool Works. In this role, you will be responsible for building strong relationships with our customers, identifying opportunities to improve their experience, and resolving any issues that may arise.Responsibilities:Develop and implement strategies to improve customer engagement...


  • Lake Villa, Illinois, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeYou will be working as a vital team member at Domino's Pizza LLC, where you'll have the opportunity to make a real difference in the lives of our customers.Your key responsibilities include:Greeting customers and providing them with a positive, engaging experience;Taking customer orders using our technology and Point of Sales...


  • Crystal Lake, Illinois, United States Wal-Mart Stores , Inc. Full time

    Job Summary: We are seeking a Customer Service Representative to join our team at Wal-Mart Stores, Inc. This is an exciting opportunity to work in a fast-paced retail environment and provide excellent customer service to our valued customers. The hourly wage range for this position is $14.00 to $26.00. Additional compensation includes annual or quarterly...


  • Lake Bluff, Illinois, United States ITW Full time

    About the Role\The Customer Service Representative plays a vital part in providing exceptional customer experiences between global customers and Buehler. This role ensures seamless price and availability, handles order coordination and dispute resolution for both domestic and international destinations. Additionally, this position requires strict adherence...


  • Lake Bluff, Illinois, United States ITW Full time

    About Buehler:Buehler, a leading manufacturer of scientific equipment and supplies, is dedicated to supporting customers in material analysis.The company has established sales, manufacturing, and laboratory services throughout North America, Europe, and Asia, comprising world-class products and brands like Wilson Hardness.Buehler's parent company, ITW, is a...


  • Crystal Lake, Illinois, United States Planet Fitness Full time

    About UsAt Planet Fitness, we're dedicated to providing a Judgement Free Zone where everyone feels welcome and supported on their fitness journey.Job SummaryThis role involves providing exceptional customer service to our members, prospective members, and guests, while also maintaining the neatness and cleanliness of the club.Key ResponsibilitiesGreet...


  • Lake Bluff, Illinois, United States ITW Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative - International Trade to join our team at ITW. As a key member of our customer support team, you will be responsible for providing exceptional service to our global customers.Job DescriptionThe ideal candidate will have 3+ years of experience in a customer-facing role and excellent...


  • Lake Bluff, Illinois, United States ITW Full time

    About the PositionWe are seeking a highly skilled Trade Compliance Customer Service Professional to join our team at ITW. As a key member of our customer support team, you will be responsible for ensuring that all export rules and regulations are followed.ResponsibilitiesProvide price and availability information to customers.Responsible for handling order...


  • Crystal Lake, Illinois, United States Planet Fitness Full time

    OverviewPlanet Fitness is a rapidly growing fitness center chain with over 2,000 locations across the United States and internationally. We strive to create a Judgement Free Zone where members feel inspired and motivated to achieve their fitness goals.

  • Service Ambassador

    2 weeks ago


    Round Lake, Illinois, United States Tracy's Cafe Full time

    Job Description:Our ideal candidate will be responsible for connecting with guests in a fun and friendly manner while serving non-alcoholic drinks, beer, and wine. Key responsibilities include maintaining a clean store, working with limited supervision, and upholding excellent customer service standards.Requirements:- Must have reliable transportation-...


  • Lake Bluff, Illinois, United States ITW Full time

    Job SummaryWe are seeking a highly skilled Customer Support Associate to join our team. This role is responsible for providing exceptional customer service and support to our global customer base.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. We offer a competitive...


  • Round Lake, Illinois, United States Wingstop Full time

    About WingstopWingstop is a fast-casual restaurant chain serving high-quality chicken wings and other savory food items.Job OverviewWe are seeking an enthusiastic and customer-focused individual to join our team as a Guest Service Team Member. As the face of our brand, you will provide World Class service by:Acting as the primary point of contact for guests...