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Sheridan, Wyoming, United States Sheridan Memorial Hospital Full timeOverviewSheridan Memorial Hospital is a leading healthcare provider in northern Wyoming, dedicated to delivering exceptional patient-centered care. Our team of skilled professionals is committed to creating a workplace that encourages individual effort and creativity. We are proud of our more than 900 employees and 100 providers who specialize in 25 areas of...
Professional Services Coordinator
2 months ago
We are proud to be a 5-Star Quality Rated hospital, ranking in the top 13.6% of hospitals rated by the Centers for Medicare and Medicaid Services. Our team of over 750 skilled, experienced, and caring employees is dedicated to delivering excellent patient-centered care. Our state-of-the-art facility is equipped with the latest technology, and we offer a range of services in 25 areas of expertise.
Job SummaryThis role will support the coordination of Hospitalist coverage by physicians and advanced practice practitioners (APP) to ensure excellent patient care, contractual agreements, and paid time requests are met within expected timeframes. The successful candidate will generate accurate and timely data collection, report generation, and data analysis to support the Chief Medical Director of Clinical Operations' team and process improvements.
Key Responsibilities- Employ a standardized method of communication with Hospitalist providers to notify, create, and implement monthly coverage schedules at least 60-90 days out.
- Maintain call after hours phone service and load schedules electronically in our approved communication system to ensure all calls are transferred appropriately.
- Collaborate with Medical Staff services to ensure coverage aligned with locums for uncovered shifts.
- Distribute and publish Hospitalist schedules with SMH.
- Create Hospitalist meeting agendas and keep accurate minutes.
- Work with Med Staff services to ensure an excellent onboarding experience for new Hospitalist Service providers.
- Collaborate with managers of clinics to ensure timely and accurate updates are communicated to downstream users.
- Act as liaison between the practice and program representatives, as well as students and residents.
- Oversee onboarding and scheduling of residents and students, including coordinating with Medical Staff department for credentialing and timely completion of administrative requirements.
- Perform data abstraction and valid analysis of data for the CMDO and leadership.
- Identify issues of concern, emerging trends, and areas of inter- and intra-departmental need requiring action to adapt to the dynamics impacting quality of care.
- Work closely with clinic leaders and staff to improve adherence with quality indicators through education.
- Assist the CMDO and leadership to identify strategies to attain quality improvement goals.
- High School graduate or equivalent, required.
- Minimum 2 years' experience in project management.
- Revenue Cycle and Patient Experience, preferred.
- Ability to read, write, and communicate effectively in English.
- Strong presentation skills.
- Basic computer knowledge and experience with Microsoft products.
- Ability to use all office equipment.
- Able to record minutes from meetings.
Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.
