Sleep Experience Manager

3 weeks ago


Brooklyn, New York, United States Mattress Firm, Inc. Full time
Unlock Your Potential
Mattress Firm is America's most trusted authority on sleep, and we're committed to helping people sleep well to live well. As a Sleep Experience Manager, you'll play a key role in elevating the customer experience by serving as a trusted sleep authority and offering best-in-class products.

The successful candidate will execute Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Sleep Experience Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

Benefits include:
  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories

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