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Retail Stocking and Customer Service Representative

1 month ago


Framingham, Massachusetts, United States Michael's Inc Full time
Job Summary

We are seeking a Retail Stocking and Customer Service Representative to join our team at Michaels, Inc. in Framingham, MA.

About the Role

This is an exciting opportunity to work in a fast-paced retail environment, where you will be responsible for delivering excellent customer service, stocking shelves, and maintaining store recovery standards.

Key Responsibilities
  • Customer Service: Provide friendly and efficient service to customers, help them find products, and ensure they have a positive shopping experience.
  • Stocking and Recovery: Receive and stock merchandise, maintain store recovery standards, and perform other duties as assigned.
  • Cash Handling: Process transactions accurately and efficiently, following company procedures.
Requirements
  • Retail Experience: Previous retail or customer service experience is preferred.
  • Physical Abilities: Ability to stand for long periods, move throughout the store, and lift heavy boxes.
Benefits

Michaels offers a competitive salary of $45,000 - $60,000 per year, depending on experience. Additional benefits include health insurance, paid time off, tuition assistance, and employee discounts.

Working Conditions

This role requires working in a fast-paced retail environment, with regular exposure to the public. The ability to adapt to changing circumstances and priorities is essential.