Patient Access Representative II

1 month ago


Framingham, Massachusetts, United States Conifer Health Solutions Full time

Job Summary

We are seeking a skilled Patient Access Representative II to join our team at Conifer Health Solutions. This role is responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced environment.

Key Responsibilities

  • Greet customers and provide world-class customer service
  • Complete full patient registration at date of service
  • Adhere to financial and cash control policies and procedures
  • Thoroughly explain and secure Hospital and patient legal forms
  • Scan Protected Health Information and create and file patient information packets/folders
  • Assist with scheduling diagnostic procedures and provide customer with appointment instructions

Requirements

  • High School Diploma or GED required
  • 0-1 year in a Customer Service role
  • 0-1 year administrative experience in a medical facility, health insurance, or related area preferred
  • Some college coursework is preferred

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hospital administration
  • Can work in patient care locations which include potential exposure to life-threatening patient conditions


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