Customer Service Representative

4 weeks ago


Hayden, Idaho, United States Sherwin-Williams Full time
About the Role

This is an exciting opportunity to join our team as a Customer Service Specialist in a retail store environment. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, ensuring customer satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, meeting sales goals and targets
  • Stay up-to-date with product knowledge, features, and benefits, making recommendations to customers
  • Maintain a clean and organized store environment, adhering to visual standards and inventory control procedures
  • Participate in sales promotions, events, and initiatives to drive sales growth and customer engagement
Requirements
  • High school diploma or equivalent required; prior experience in retail, customer service, or sales preferred
  • Ability to work in a fast-paced environment, meeting sales targets and customer expectations
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with customers
  • Ability to work a variety of shifts, including evenings and weekends, with flexibility to meet business needs
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to creating a diverse and inclusive work environment, where everyone feels valued and empowered to succeed.

At Sherwin-Williams, we believe in the importance of work-life balance, offering a range of benefits to support your physical and mental well-being. From health and wellness programs to paid time off and flexible scheduling, we are dedicated to helping you achieve your goals and live a fulfilling life.

Join our team and discover a career that is as unique as you are. Apply now to become a Customer Service Specialist and start your journey with Sherwin-Williams today



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