Pharmacy Technician
4 weeks ago
Hayden, Idaho, United States
Walgreens
Full time
Job Summary:As a Certified Senior Pharmacy Technician at Walgreens, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our pharmacy department.
Key Responsibilities:
- Engage with customers and patients, providing assistance with products and services, and resolving issues to ensure a positive experience.
- Model and share customer service best practices with team members to deliver a distinctive and delightful customer experience.
- Develop strong relationships with valuable customers and assist in the practice of pharmacy under the supervision of a pharmacist.
- Review and comply with the Walgreen Co. Pharmacy Code of Conduct and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
- Assist in scheduling and maintaining work flow, reporting prescription errors, and adhering to Company policies and procedures.
- Register all related sales on assigned cash register, collect and handle cash as required, and take customers to OTC aisle to assist in locating products.
- Process manual claims for third party program prescription services and perform other clerical duties as assigned.
- Lead Pharmacy Department inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
- Maintain knowledge of Company asset protection techniques and file claims for warehouse overages, shortages, order errors, or damaged goods involving Rx drugs.
- Assist and support Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service, and inventory performance data.
- May assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients and other clinical services as required.
- Assist Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers.
- Support execution of Pickup program and assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat, and orderly in condition and appearance.
- Coach pharmacy technicians and cashiers in the correct use of processes and tools to drive efficiency within the pharmacy.
- Comply with all company policies and procedures and maintain respectful relationships with coworkers.
Requirements:
- PTCB or ExCPT certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
- Prefer to have prior work experience with Walgreens.
- Prefer basic math skills (counting, measuring, and weighing medications).
- Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).
- Prefer the knowledge of store inventory control.
Walgreens is an Equal Opportunity Employer:
We will consider employment of qualified applicants with arrest and conviction records. The actual compensation that you will be offered will depend on a variety of factors including geography, skills, and abilities, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please click here. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser.
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