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Customer Service Representative

1 month ago

Orange Park, Florida, United States ValorVIP Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues, and answering questions in a timely and professional manner.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and chats with customers
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction and retention targets

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of software applications
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • Competitive hourly rate
  • Opportunities for advancement and professional growth
  • Comprehensive training program
  • Flexible scheduling
  • Fun and dynamic work environment

About Us:

ValorVIP is a leading provider of customer service and sales solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.