IT Support Specialist

24 hours ago


Pasadena, California, United States Maarut Inc Full time
Job Description

Maarut Inc is seeking a skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our users.

Key Responsibilities
  • Technical Support: Provide timely and effective technical support to users, ensuring that issues are resolved within a reasonable timeframe.
  • Software and Network Troubleshooting: Troubleshoot software and network issues, escalating complex problems to experts as needed.
  • Vendor Coordination: Coordinate with vendors to resolve issues and provide support to users.
  • Knowledge and Skills: Possess good knowledge of Windows OS, Microsoft Office products, and remote tools.
Requirements
  • Experience: 8 years of experience in providing desktop support with W10 and W8 support experience.
  • Flexibility: Willingness to work in any shift.

Maarut Inc is an equal opportunities employer. We offer a competitive salary and benefits package to the successful candidate.


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