Tier 0 IT Support Specialist
2 weeks ago
We are seeking a skilled Tier 0 IT Support Specialist to join our team at Bay Systems Consulting Inc. in Pasadena, CA. As a key member of our IT department, you will provide technical support to our end-users, resolving hardware, software, and network-related issues.
Key Responsibilities- Provide technical support to end-users via phone, email, or in-person, resolving issues related to hardware, software, and network connectivity.
- Escalate complex issues to senior technicians or external vendors as needed.
- Document and track technical issues using our incident management system.
- Collaborate with other IT teams to resolve issues and improve overall IT service delivery.
- Bachelor's Degree in Computer Science or related field, or equivalent experience.
- 2-4 years of experience in computer hardware, software, and networking systems.
- Excellent communication and problem-solving skills.
- A competitive salary of $21.25 per hour, plus benefits.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
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Intermediate Technical Support Specialist
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Technical Support Specialist for IT Services
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Behavior Support Specialist
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IT Support Specialist
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IT Support Specialist
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Administrative Support Specialist
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Administrative Support Specialist
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Technology Support Specialist
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Technology Support Specialist
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Clerical Support Specialist
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Education Support Specialist
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Clerical Support Specialist
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Administrative Support Specialist
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