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Multifamily Operations Manager

2 months ago

Auburn, Washington, United States Indigo Real Estate Services Full time

**Job Summary**

Indigo Real Estate Services is seeking an experienced Assistant Property Manager to join our team. As a key member of our property management team, you will be responsible for the day-to-day operations of our properties, ensuring effective and harmonious resident relations, and maintaining compliance with all applicable laws and regulations.

**Key Responsibilities**

  • Plan, control, and direct the day-to-day operation of the property
  • Maintain effective and harmonious resident relations
  • Structure the office workflow and organization of the office
  • Manage to meet corporate financial objectives and protect the value and integrity of the real estate
  • Ensure compliance requirements of the property are met
  • Responsible for personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with all applicable partners, laws and company policies
  • Ensure adherence to safety policies and procedures
  • Maintain accurate accounting for site level revenue and expenses
  • Enact standards for weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable
  • Collaborate to support property marketing strategies consistent with established procedures
  • Assist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS)
  • Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets
  • General support for the Investment Manager, and other duties as assigned

**Requirements**

  • Experience in managing multifamily or 55+ senior properties
  • Ability to supervise a team of 3 or more
  • Ability to communicate effectively both verbally and in writing
  • Extremely organized and structured
  • Experience with successfully managing more than one community
  • Able to work well under pressure, is self-motivated, self-directed, and is able to work with/without direct supervision
  • Tax Credit experience
  • Presently or recently employed with a property management company
  • Minimum of 3 years of property management experience
  • Minimum of 3 or more years of experience working in the Low-Income Housing Tax Credit (LIHTC) program
  • Resume must include number of units for current and past employment
  • Experience in supporting lease-up/property launch goals and timelines
  • Experience successfully managing more than one community
  • Ability to communicate effectively both verbally and in writing
  • Ability to exercise quick and accurate judgement and maintain confidentiality
  • Effective conflict resolution and customer service skills
  • Ability to set priorities and multi-task with a strong attention to detail
  • Working knowledge of Yardi or other property management software preferred

**Benefits**

  • Indigo Real Estate Services offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements
  • Medical/Dental/Vision
  • Medical Flex-spend Account
  • Life Insurance
  • 401(k) Retirement Savings plan with Employer match
  • Vacation Time
  • Sick & Safe Leave
  • Numerous, additional employee resource programs