Customer Service Ambassador

4 days ago


Santa Clara, California, United States Chick-fil-A (El Camino Real at Scott) Full time
Job Title: Customer Service Ambassador

About the Role: As a Customer Service Ambassador at Chick-fil-A (El Camino Real at Scott), you will be responsible for delivering exceptional guest experiences through friendly, responsive service, great food, and a clean restaurant environment. This role may involve working in various positions such as drive-thru attendant, front counter cashier, food bagger, hospitality services, etc.

Responsibilities:
  • Taking guest orders and payment
  • Assembling orders
  • Serving food and drinks to guests
  • Replenishing supplies and condiments
  • Maintaining a clean facility and dining experience (indoors and outdoors)
  • Ensuring a positive experience for all guests

Requirements:
  • Excellent interpersonal skills
  • Able to communicate effectively in English
  • Able to listen to and input guests' orders and read video monitors
  • Able to work indoors and outdoors
  • Able to handle money and operate a point-of-sale system
  • Able to stand and/or walk during shift and move freely throughout the restaurant, indoors and outdoors
  • Able to reach, bend, stoop, lift and/or carry up to 75 pounds
  • Demonstrates integrity and ethical behavior
  • Self-starter who takes initiative and willingly accepts responsibility

Preferred Qualifications: Prior experience in customer service, cashier, team member, or other restaurant experience a plus. Demonstrate a strong awareness and concern for food quality and safety.

Benefits: Competitive pay starting at $20.00/hr, flexible schedule with day & evening hours, free employee meals, health care, 401k programs, closed Sundays, access to scholarship opportunities, career advancement & management opportunities. The estimated salary range for this position is $20.00 - $20.30 per hour.

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