Customer Service Representative

3 days ago


Mission, Kansas, United States VCA Animal Hospitals Full time
Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at VCA Animal Hospitals. As a key member of our support staff, you will play a vital role in providing exceptional customer service to our clients and their pets.

Key Responsibilities:

  • Field phone calls and respond to client inquiries in a timely and professional manner
  • Schedule appointments and manage client communication
  • Monitor online food and prescription requests
  • Provide excellent customer service and support to clients and their pets

Requirements:

  • High school diploma or equivalent required
  • At least one year of receptionist/administrative experience
  • Love for animals and desire for quality customer service
  • Detail-oriented and able to work in a fast-paced environment

What We Offer:

  • Competitive compensation package
  • Comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days
  • 401(k) plan and generous employee pet discounts

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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