Sales and Service Ambassador

5 days ago


Sens, Bourgogne-Franche-Comté, United States Swickard Auto Group Full time
Job Description

We are seeking a highly motivated Customer Experience Representative to join our team. As an Outbound Service Support Specialist, you will be responsible for delivering personalized service to our guests, ensuring they have a memorable experience and develop a loyal customer base.

Key Responsibilities:

  • Follow up on leads generated through marketing campaigns, events, and website inquiries.
  • Respond to guest inquiries via chat.
  • Conduct outbound calls to potential service clients.
  • Own all requests or complaints to resolution and follow up as necessary to ensure customer satisfaction.
  • Provide excellent service consistent with our company's standards.


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