Multilingual Customer Service Ambassador

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States TTEC Full time

Unlock your potential as a Multilingual Customer Service Ambassador at TTEC, where you'll be the driving force behind delivering exceptional customer experiences.

We're committed to empowering our employees to thrive in their careers and making a meaningful impact on our customers' lives.

About this role:

  • You'll answer incoming communications from customers with empathy and professionalism.
  • Conduct research to provide accurate answers and resolutions for customers.

What you bring to the table:

  • Bilingual skills in English and Spanish.
  • At least 6 months of customer service experience.
  • A high school diploma or equivalent.
  • The ability to recognize, apply, and explain product or service knowledge.
  • Basic computer experience.

What we offer:

  • A supportive environment that fosters career growth and development.
  • An inclusive culture that values diversity and promotes a sense of belonging.
  • A global team of passionate individuals driven by our company values.
  • A base wage starting at $18 per hour, plus performance-based bonuses.
  • A comprehensive benefits package that includes PTO, tuition reimbursement, health, and wellness incentives.

Join our dynamic team of customer service professionals and become a part of something bigger than yourself. At TTEC, we believe that our employees are the key to delivering exceptional customer experiences.



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