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Arcade Ambassador
2 weeks ago
We are seeking a highly motivated and energetic Arcade Ambassador to join our team at Horseshoe, Caesars Entertainment. This exciting role involves ensuring a safe, fun-filled, and exciting environment for our guests. As an Arcade Ambassador, you will be responsible for providing excellent customer service, handling cash transactions, and maintaining a clean and organized arcade area.
About UsHorseshoe, part of Caesars Entertainment, has been setting the standard in Las Vegas for over 30 years. Our iconic property boasts 2,814 rooms, 244 suites, 6 restaurants, and 1,250 slot and video poker machines. We offer a dynamic and fast-paced work environment where you can start your career as a smart and sophisticated member of our team.
Responsibilities- Provide exceptional customer service to ensure a positive experience for our guests.
- Handle cash transactions accurately and efficiently.
- Maintain a clean and organized arcade area, including games and kiosks.
- Develop a strong understanding of the games and prizes available in the arcade.
- Become knowledgeable about the Intercard kiosk operations and Redemption POS systems.
- Address any game or kiosk issues promptly to avoid inconvenience to our guests.
- Literacy and fluency in English.
- Ability to perform basic math skills.
- Courteous attitude and ability to act as a role model to other team members.
- Adherence to all regulatory, company, and department policies and procedures.
- Mobility and dexterity to bend, crouch, turn, and reach overhead.
- Ability to stand or walk for extended periods.
- Ability to respond to visual and verbal cues.
- Mobility to navigate the arcade area.
- Ability to lift up to 50 pounds and push/pull up to 100 pounds.
$25,000 - $35,000 per year, depending on experience and qualifications.