Elite VIP Host

1 week ago


Las Vegas, Nevada, United States Clique Durango Pool, LLC Full time
Job Overview

POSITION OBJECTIVE:

The role encompasses a variety of responsibilities aimed at enhancing the guest experience.

  1. Adhering to the established Food & Beverage service protocols as outlined by management.
  2. Proactively promoting the venue and personal brand.
  3. Meeting the set standards for table bookings.
  4. Contributing to the development of a restaurant clientele database through networking efforts.
  5. Establishing and nurturing a personal client base.
  6. Engaging in weekly promotional activities and events.
  7. Guiding patrons through their entire experience.
  8. Assisting guests with VIP table bookings and special requests.
  9. Building and maintaining relationships with clients to enhance bottle service sales.
  10. Handling all inquiries related to bottle service and table reservations.
  11. Clarifying pricing details and securing payments for bottle services.
  12. Delivering outstanding customer service consistently to every guest.
  13. Addressing and resolving service-related issues promptly and professionally.
  14. Welcoming guests upon arrival and seating VIP bottle service patrons.
  15. Marketing and promoting events hosted at the venue.
  16. Exhibiting flexibility to undertake additional job-related tasks as required, while anticipating guest needs and responding with urgency.
  17. Effectively communicating with management, culinary teams, and staff to address any guest requests or concerns.
  18. Adhering to all company policies and health department regulations.
  19. Complying with health and safety standards.
  20. Maintaining grooming standards, including uniform and jewelry policies.
  21. Performing other assigned duties as necessary.

REQUIREMENTS:

  • Proven experience in meeting marketing objectives as set by management.
  • Familiarity with social media expectations as outlined by management.
  • Active engagement with social media platforms such as Facebook and Twitter.
  • Exceptional organizational abilities and meticulous attention to detail.
  • Demonstrated history of providing excellent customer service.
  • Effective communication skills with both customers and team members.
  • Ability to obtain and maintain necessary work permits for this role.
  • Willingness to work a flexible schedule.
  • Capability to thrive in a high-pressure, high-volume team environment.
  • Experience in adapting to dynamic work conditions.
  • Strong communication skills; multilingual abilities are advantageous.
  • Proficient reading and writing skills in English.
  • At least one year of experience in marketing for nightclubs or restaurants, or related experience in retail or marketing internships.
  • Physical capability to lift and carry up to 50 lbs as required.
  • Ability to stand or walk for extended periods on various surfaces.
  • Professional appearance in line with departmental grooming standards.
  • In-depth knowledge of food and wine, with the ability to discuss and serve these items confidently.
  • Understanding of health and safety regulations.
  • Proficient oral and written English language skills.
  • Must be at least 21 years old to serve food and beverages in compliance with state regulations.


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