Director of Workload Planning and Field Communication

4 weeks ago


Plano, Texas, United States Cinemark Full time

Job Summary:
The Director, Workload Planning and Communication will lead the workload planning and field communication programs for all Cinemark US theatres. This role is accountable for development, implementation, and evaluation of workload management strategies to advance the operational success and ensure consistency.

Key Responsibilities:
• Develop and implement workload management strategies to advance operational success and ensure consistency.
• Partner with senior leaders to ensure theatre workload capacity and execution standards are included in project planning.
• Provide guidance and approval for timing of project execution to ensure theatres have capacity to successfully deliver results while maintaining high guest and employee experience standards.

Field Communication:
• Define, develop, and implement standards for field communications, including ownership of communication distribution processes.
• Collaborate with business partners to ensure communications are relevant, compelling, and easy to understand/act upon.
• Provide leadership and oversight to the Communication Specialist(s) who review content for accuracy and completeness, effective messaging, adherence to style and timing standards, selection of appropriate distribution vehicle and alignment with company strategy.

Requirements:
Bachelor's degree in Business or related field; or in place of degree 7+ years equivalent work experience. 8+ years' experience in Operations Administration in multi-unit retail, restaurant or hospitality industry. Expert-level project management experience. PMP preferred. Excellent portfolio of written communications in a variety of formats. Proficient in proofreading and editing. Strong influencing and relationship-building skills. Ability to gather and analyze a wide variety of information and develop appropriate recommendations. Experience with communication and task management technology. Innovative thinker and problem solver. Continuous Improvement mindset.



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