Customer Service Representative

3 weeks ago


Pueblo, Colorado, United States Humane Society Pikes Peak Region Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at the Humane Society Pikes Peak Region. As a key member of our customer service team, you will provide exceptional support to our customers, ensuring a positive and memorable experience for all who interact with our organization.

Job Summary

The Customer Service Representative will be responsible for providing assistance to all customers coming to the shelter, including adoptions, admissions, and licensing. This role requires a high level of professionalism, empathy, and attention to detail, as you will be working closely with customers, staff, and volunteers to ensure a seamless and efficient experience.

Key Responsibilities
  • Provide exceptional customer service to all customers, ensuring a positive and memorable experience.
  • Assist customers with adoptions, admissions, and licensing, ensuring accurate and efficient processing.
  • Work closely with staff and volunteers to ensure a seamless and efficient experience for all customers.
  • Communicate effectively with customers, staff, and volunteers, ensuring clear and concise information is shared.
  • Maintain accurate records and documentation, ensuring compliance with organizational policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic computer skills and proficiency in software applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The satisfaction of making a difference in the lives of animals and people.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about animal welfare and customer service, we encourage you to apply for this exciting opportunity.



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