Insurance Support Specialist

2 weeks ago


Madison, Wisconsin, United States American Family Connect Property and Casualty Insurance Company, Inc. Full time

American Family Connect Property and Casualty Insurance Company, Inc. is looking for a highly skilled Phone Resolution Professional to join our team. As a Phone Resolution Professional, you will play a vital role in ensuring that our customers receive exceptional support and resolution to their issues.

The ideal candidate will have excellent communication skills, be able to multitask, and work in a fast-paced environment. The salary for this position is estimated to be between $23.00 and $30.76 per hour, which translates to approximately $48,000 - $63,500 per year, depending on the location.

You will be responsible for resolving customer issues, responding to their inquiries, and ensuring that their needs are met. You will also be required to follow up with customers to ensure that their issues are resolved and they are satisfied with the outcome.

About Us:

We are an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace where everyone feels valued, respected, and supported. Our benefits package includes comprehensive medical, dental, and vision coverage, 401(k) matching, paid time off, and more.



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