Account Management Specialist

1 day ago


Madison, Wisconsin, United States First MainStreet Insurance, L.C. Full time
Key Responsibilities

An Account Management Specialist plays a crucial role in maintaining strong relationships with valued clients, providing them with exceptional insurance protection services.

Responsibilities include:

  • Developing and nurturing long-term relationships with assigned accounts to ensure client satisfaction and retention.
  • Proactively addressing client concerns, gathering feedback, and identifying opportunities for account growth.
  • Managing multiple client accounts simultaneously, ensuring timely completion of tasks and deadlines.
  • Collaborating with internal teams to deliver tailored solutions that meet client needs.
  • Monitoring account satisfaction levels and implementing proactive measures to maintain high retention rates.

Essential Skills

To excel as an Account Management Specialist, you will possess:

  • A proven track record in account management, customer relationship management, or sales.
  • Proficiency in utilizing Microsoft Office and other applications to maximize efficiency and productivity.
  • Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
  • Strong organizational and time management skills, with the ability to prioritize and handle multiple client accounts.
  • A deep understanding of the insurance industry, including terminology and documentation.

What We Offer

As an Account Management Specialist with First MainStreet Insurance, L.C., you can expect:

  • A competitive salary range: $ 60,000 - 80,000 per year, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A collaborative and dynamic work environment that fosters growth and innovation.
  • The opportunity to make a meaningful impact on client outcomes and contribute to the company's success.


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