Senior Director, Business Insights Delivery

4 weeks ago


Hartford, Connecticut, United States Travelers Full time
About the Role

We are seeking a highly skilled and experienced Senior Director, Business Insights Delivery to join our team at Travelers. As a key member of our Business Insights Delivery team, you will be responsible for leading the strategic direction of our insights delivery team, ensuring technical capabilities and business readiness fit long-term business partner roadmaps, and developing strategies for insights delivery.

Key Responsibilities
  • Assess value propositions and provide feedback to business partners to inform direction.
  • Own the intake of business demand and coordinate with business partners to ensure the broader insights portfolio is meeting needs.
  • Own responsibility for communicating what value is being delivered and why it has been prioritized to the rest of the organization. Ensure skills and capacity of the team meets long-term direction.
  • Drive communication of service offerings to business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability.
  • Partner with leaders across the company and within lines of business to assess and adopt new Decision Analytics and Insights capabilities.
  • Work to ensure team structure and skills are sufficient to deliver and maintain value over time.
  • Foster partnership with internal and external organizations to orchestrate the most effective methods of value delivery.
  • Coach and aid in the skill development of the team, including team leaders.
  • Align solution design to enterprise data management, security, and governance controls.
Requirements
  • Excellent communication skills with the ability to consult, present, and influence effectively to all seniority levels.
  • Forward thinker with the ability to bring industry best practices and regulatory knowledge to the table in a fast-paced and evolving environment.
  • Ability to coordinate and allocate resources to maximize efficiency and effectiveness.
  • Strong technical understanding of all delivery methods and platforms and their use and purpose.
  • Ability to set data and information delivery strategies.
What We Offer
  • Competitive salary and benefits package.
  • Opportunity to work with a leading insurance company.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.


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