Senior Business Analyst

4 weeks ago


Hartford, Connecticut, United States AXA XL Ltd Full time
Senior Business Analyst

AXA XL Ltd is seeking a highly skilled Senior Business Analyst to bridge the gap between business and IT. The ideal candidate will have extensive experience working in an Agile environment, including creation and management of user stories.

Key Responsibilities:
  • Collect, challenge, facilitate, and document business requirements/features in an Agile environment.
  • Validate the overall IT solution to ensure alignment to business requirements, review requirements and/or specifications with the development and test teams.
  • Extensive experience working on Salesforce Service Cloud environment.
  • Outstanding experience in Insurance CRM platform preferred.
  • Experience working with senior stakeholders reviewing product epics/user stories and getting sign offs in a timely manner.
  • Provide adequate technical and functional support on triage and resolution of any defects/control issues within Middle Markets.
  • Extensive working knowledge on Policy Admin systems supporting Insurance P&C products.
  • Responsible for assisting with project vision through product delivery by maintaining requirements traceability.
  • Perform deliverable reviews and manage measurement of deliverable quality.
  • Work with the business users to facilitate user demos, testing, sign offs following the standard Agile process.
  • Collaborate with Transformation & Change Delivery process resources to ensure requirements and solution fit into the process flow and do not create gaps and/or breakages.
  • Help identify how requirements can help make the process more efficient.
  • Participate in daily scrums with technical teams and work in a Global environment.

The Senior Business Analyst reports to the Release train Engineer – CRM.



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