Patient Service Representative
2 days ago
About the Role
We are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at Select Physical Therapy in Sarasota, FL. As a key member of our front desk team, you will play a vital role in ensuring our patients receive exceptional care and service from the moment they arrive at our center.
Responsibilities
- Greet and register new patients, providing them with information about their visit and ensuring a smooth check-in process.
- Schedule patient appointments and communicate with patients, providers, and coworkers to ensure seamless coordination of care.
- Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.
- Provide patients with pertinent information about their next appointment as they check out.
- Respond to requests for information from patients, providers, and coworkers.
Requirements
- High School Diploma or GED required.
- Insurance Verification Experience.
- 1 Year of Medical Office Experience.
Physical Requirements
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
- Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift.
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics.
- Ability to carry office supplies up to 10lbs.
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction.
- Ability to speak and hear sufficiently to understand and give directions.
About Select Physical Therapy
Select Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional care and service to our patients, and we are seeking like-minded individuals to join our team.
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