Business Services Associate

4 weeks ago


North Tonawanda, New York, United States Delmar International Inc. Full time

Job Title: Business Services Associate

Job Summary:

We are seeking a highly motivated and detail-oriented Business Services Associate to join our team at Delmar International Inc. The successful candidate will be responsible for onboarding US Brokerage accounts into Delmar systems, ensuring timely and accurate completion of tasks.

Key Responsibilities:

  • Enter service rates using different operational platforms
  • Record keeping and rate inquiries
  • Update various customer accounts
  • Manage and apply for financial security on behalf of importers
  • Work in partnership with Government agencies

Requirements:

  • Advanced MS skills, specifically Word and Excel skills
  • Knowledge of Antidumping and countervailing duty assessments
  • Knowledge of Salesforce considered an asset
  • Experience in customs and transportation considered an asset
  • College Degree or equivalent an asset
  • US Customs brokerage license and/or CCS a plus

What You Offer:

  • Self-motivation, eagerness to learn and accept new challenges
  • Ability to work efficiently in a team environment, as well as independently
  • Excellent communication and listening skills, and are highly self-motivated
  • Outstanding ability to multi-task, are detail oriented and organized
  • Customer service experience is preferred

What We Offer:

  • Equal opportunity employer
  • Competitive compensation
  • Comprehensive health and dental care
  • Balance between work and home life

Salary range: $40,000-$55,000 USD



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