Business Office Manager
4 weeks ago
The Business Office Manager plays a critical role in ensuring the financial operations of our facilities run smoothly and efficiently. This position is responsible for developing and implementing systems to manage finances, ensuring compliance with federal, state, and local regulations, and providing exceptional customer service to residents, families, and staff.
Key Responsibilities:- Manage daily census reports and communicate payer changes to corporate teams
- Meet with residents and families to obtain financial information for billing and Medicaid applications
- Process resident and patient bills from outside vendors and prepare deposit schedules
- Manage petty cash accounts, resident spending accounts, and beauty shop finances
- Prepare and post month-end reports, balance accounts, and participate in monthly reviews of aged accounts
- Verify resident insurance, including bed hold returns, and prepare private pay room rate correspondence
- Complete private billing and posting of payments received, and distribute resident/patient status notifications
- Obtain custodial authorizations for MLTC, Managed Medicaid, and PACE residents, and manage VA paperwork
- Notify residents and designated representatives of Medicare/insurance discontinuation, and review resident mail for payments intended for facility accounts
- Associate's degree, with a Bachelor's degree preferred
- Minimum 3 years of experience in a finance office, preferably in a long-term care setting
- Strong analytical and problem-solving skills, with attention to detail and accuracy
- Excellent communication and customer service skills, with the ability to work effectively with residents, families, and staff
- Ability to maintain confidentiality and handle sensitive information
The McGuire Group is a portfolio of six health care facilities in New York state, providing high-quality nursing and rehabilitative services to over 2,800 residents. We are committed to delivering exceptional care and service, and we invite you to join our team of compassionate caregivers who make a difference in the lives of our residents.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for finance and customer service, we encourage you to apply for this exciting opportunity.
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