Customer Service Associate

24 hours ago


Kankakee, Illinois, United States TouchPoint Full time
About Us

We are TouchPoint Support Services, dedicated to serving up hospitality at Ascension Health hospitals across the US.

Our Mission

To provide exceptional service and support to patients, their families, and visitors, while setting the stage for healing with sparkling facilities, great food, and outstanding care.

Job Summary

We're seeking a skilled Food Service Worker to join our team As a Food Service Worker, you will play a vital role in preparing, presenting, and serving food to our customers. If you have a passion for people, an obsession with service, and a desire to make a difference, we want to hear from you

Key Responsibilities
  1. Perform prep work such as washing, peeling, cutting, and seeding fruits and vegetables.
  2. Weigh and measure designated ingredients.
  3. Carry pans, kettles, and trays of food to and from work stations, stove, and refrigerator in accordance with safety standards.
  4. Store food in designated areas following wrapping, dating, food safety, and rotation procedures.
  5. Clean work areas, equipment, and utensils.
  6. Distribute supplies, utensils, and portable equipment.
  7. Utilize approved food recipes and production standards to ensure proper quality, serving temperatures, and standard portion control.
  8. Serve customers in a friendly, efficient manner following outlined steps of service.
  9. Resolve customer concerns and relay relevant information to supervisor.
  10. Ensure compliance with company service standards and inventory and cash control procedures.
  11. Assure compliance with all sanitation and safety requirements.
What We Offer

As a Food Service Worker at TouchPoint, you'll enjoy a range of benefits, including:

  • A competitive salary of $14.00 per hour.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Retirement plan options.
  • A generous associate shopping program.
  • Health and wellness programs.
  • Pet insurance.
  • Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.

We're committed to creating a diverse and inclusive workplace where everyone feels valued and respected. If you're passionate about delivering exceptional service and making a positive impact, we encourage you to apply today



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