Guest Service Representative

3 weeks ago


Oakland, California, United States Aimbridge Hospitality Full time

**Job Overview:**

We are seeking a highly skilled and motivated Guest Service Representative to join our team at Kissel Uptown Oakland. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for delivering exceptional customer service.

**Key Responsibilities:**

  • Greet and welcome all guests in accordance with Aimbridge Hospitality standards.
  • Maintain high standards of personal appearance and grooming.
  • Handle requests for information mail and messages in an efficient and courteous manner.

**Required Skills and Qualifications:**

  • High School diploma or equivalent required; College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service.

**Compensation and Benefits:**

The estimated salary for this position is **$23.00/Hr.**, with a comprehensive benefits package including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and employee assistance program.

**Why Join Our Team?**

Aimbridge Hospitality is a global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.



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