Customer Service Representative

4 weeks ago


Oakland, California, United States Planet Fitness Full time
About Our Team

We're more than just a gym - we're a community that's passionate about helping people achieve their fitness goals.

Job Description

This is a unique opportunity to join our team as a Front Desk Associate. You'll be working in a fast-paced environment, providing exceptional customer service to our members and guests.

Responsibilities
  • You'll be the first point of contact for many of our members and guests, so it's essential that you have excellent communication skills.
  • You'll be responsible for promoting our Judgement Free Zone, which means creating a welcoming and inclusive environment for everyone who visits our club.
  • You'll need to be able to multitask, handling multiple phone calls and member interactions at once.
  • You'll also be responsible for ensuring that our club is clean and tidy, which includes regular cleaning and sanitizing of equipment and facilities.
What We Offer
  • An hourly pay range of $16.50-$17.50.
  • A comprehensive benefit package, including medical, dental, and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts; vacation, sick, and holiday pay; and a free Black Card Membership.
Requirements
  • 6-12 months of experience in a customer service environment preferred.
  • Must be 18 years of age or older.
  • Willing to become CPR/AED certified.
  • Basic computer proficiency required.


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